As a Receptionist, you will be the first point of contact and contribute to the first impressions of the guests and ensure the following main tasks are performed to the highest standard: Check-in through check-out and complete audits, as required. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties. Demonstrate a high level of customer service at all times.

Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

Act in accordance with policies and procedures when working with front-of-house equipment and property management systems. Follow company brand standards.

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