Front Office Receptionist

List of duties and responsibilities: Welcome members and greet people who visit the business

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Process transactions (cash and credit cards) and issue receipts

Update members records with contact and billing details, appointments and services offered

Assist members and visitors with any inquiries in a polite manner

Do reservation for massage & CRYO sessions

Report any maintenance/system issues on the spot to the management

Perform other related duties as required.

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