International Enrolment Support and Admissions Officer, Sydney, CBD, Inner West & Eastern Suburbs. We are currently seeking a motivated International Enrolment Support and Admissions Officer to provide high-level administrative support in relation to student admission processes at Laureate Australia.

With your key eye for detail you will take ownership of critical administrative tasks associated with the on-boarding of students from application through to registration, with a focus on accuracy of data and compliance with internal and external processes and procedures.

Resilient and solution focussed; you will provide advice to internal and external stakeholders in relation to Laureate’s Admissions and Genuine Temporary Entrant (GTE) processes, award of credit transfer and any relevant policies and procedures. You will thrive in a dynamic team environment, stay calm under pressure and enjoy working in a role where you are able to use your skill set to support multiple teams and regions at a time.

As the International Enrolment Support and Admissions Officer will be responsible for: Assisting with the processing, assessment and issuing of admissions documentation within agreed turnaround timelines, international admission requirements and international admission procedures and standards. Ensuring timely and accurate processing of student applications, eCoEs and offer letters in order to maximise the conversion of enquiries into applications and enrolments. Assessing student applications according to international admissions requirements. Conducting GTE screening. Communicating outcomes of admission requests to required stakeholders. Liaising with onshore and offshore stakeholders, partners and education agents to; gather admissions and GTE related documentation, communicate admission and GTE outcomes and feedback, dispatch offer letters and conduct appropriate follow up.

Organising English placement tests, liaise with Torrens University Language Centre (TULC). Uploading of relevant supporting documentation to the student document repository following agreed naming conventions.

This is a Permanent Full Time position based in our Town Hall Campus working from 10am – 6pm, Monday – Friday.  You may be required to work outside of normal working hours on occasion for events such as Open Days or to assist with transporting new students to the Leura Campus during Orientation weeks.

Skills and Experience: To be successful in the International Enrolment Support and Admissions Officer position you will possess: Minimum 2 years’ experience working with international students and/or within the education sector. Tertiary qualifications in a relevant discipline or equivalent combination of relevant experience and education and/or training. Proven organisational skills with an ability to manage competing deadlines while working under pressure. Demonstrated ability to build relationships with internal and external stakeholders from different cultural backgrounds.

Strong administration and data entry skills with a commitment to quality. Effective communication skills and the ability to give direction and follow instruction. Customer focused and able to deliver to a high level of service to internal and external customers. Detail oriented with strong problem solving skills and an ability to analyse, assess and review objectively. Previous experience using Salesforce or Prisms is advantageous.

About Laureate Australia: Laureate Australia is part of a global network of passionate educators with 1,000,000+ students at nearly 60 institutions in 15 countries. Laureate Australia consists of Torrens University Australia (TUA) and Think Colleges (TC) and we live by the motto 'Here For Good'.

Our ambition is to revolutionise the world of education, increase student employability and make a positive impact. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do.

We offer a number of staff benefits from tuition reduction on courses offered at TUA and TC, discounted private health and discounted dining and accommodation experiences at our campuses.  

Ready to make your difference? To be considered for this position please address your suitability against the skills and experience in a cover letter and submit along with your CV when applying. Laureate Australia reserves the right to remove the advert prior to the closing date listed. Applications will be reviewed as submitted.

If you have any queries regarding the recruitment process please contact our Talent Acquisition Team at: yourcareer@laureate.net.au