Technical Documentation Writer, Location: Century City, Cape Town, Job Type: Full-Time. My client, a FinTech company is looking for a Technical Writer, permanent full-time position, offices based in Century City.

Technical Writer involved in 2 distinct areas of the business: Technical documentation (Help, training manuals, etc). Client documentation (client solution overview documentation).

Desired Skills and Experience: A minimum of 4 years’ experience of Technical Writing. Good at articulating technical documentation in easy to understand prose. Familiarity with an authoring tool and a keen interest to learn MadCap. MadCap Flare which produces documentation is in CHM, PDF and HTML formats. Ability to show ideas graphically. Using graphical tools to incorporate screenshots, artwork and diagrams into presentations. Excellent technical comprehension skills. This person needs to be able to assimilate technical information from the Development and Implementation teams.

Desired Soft Skills: Good communication skills (liaise with Graphical designers, Development team, Implementation Consultants). An interest in technology and the Investment Management industry. Salary R25K - R30K per month CTC, negotiable based on current package and experience.

Company Introduction and culture: My client currently has a dynamic team of skilled developers and implementation consultants. The development team is focused on developing the software while the implementation team assist clients from both a support and project perspective. This allows them to build bespoke solutions and models for clients based or their own specific and unique requirements.

Fostering an intellectual culture by placing importance on idea generation, innovation, learning and discussing interesting topics. Emphasis is placed on the importance of balance outside the work environment. No micro managing. Only self-managed individuals will thrive. Aimed to create a culture where people feel part of a team and want to come to work. This is supported by regular, fun staff outings and social events.

Responsibility: The core responsibilities of the role are: Help Documentation: CHM/HTML/PDF documentation which includes technical reference, how tos’ and explanations of core concepts in the system. Installation Documentation: Document relating the process of installing the product as well as configuration of the systems environment (Think Firewall, Windows updates, .NET framework, etc).

Systems Documentation: These documents are mainly diagrammatical and are required by IT teams to provision infrastructure. Disaster Recovery Documentation: Documentation to inform IT teams as to what needs to be backed up daily and what the recovery procedure needs to be in general terms. Training Documentation and ‘Manuals’: Documentation of the concepts built upon. Client documentation: Documentation describing the solutions we provide to our clients Note if you do not get feedback in 7 days, you have not been successful.

All CVs to be sent to: carolann@bluedesk.co.za