Officer, Progressions, Results and Conferral, Sydney, CBD, Inner West & Eastern Suburbs. UTS has a bold vision to be a world-leading university of technology. We are a dynamic and innovative university in central Sydney, consistently ranked the top young university in Australia. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow.

The UTS Student Administration Unit is recruiting a Progressions, Results and Conferral Officer to provide high-level support to the Progressions, Results and Conferral function.

UTS Student Administration Unit (SAU) is part of the Corporate Services Division and supports the UTS Vision to be a world-leading university of technology by facilitating all aspects of the student lifecycle - from enquiry to graduation.

The Progressions, Results and Conferral Officer manages a number of competing priorities while monitoring and ensuring operational and customer service standards are met. You will support stakeholders and students, solving problems supported by policy.

Main duties/responsibilities: Responsible for assessing and processing requests related to maintaining student records data (for example, student enrolment requests and enrolment changes)

Communicates through different channels with a diverse group of stakeholders, including students, academic staff and faculty support staff to clearly articulate required information

Administers the student progressions function by ensuring timely service delivery while managing a number of different and competing tasks

Supporting continuous improvement through analysing processes, recommending improvements and assisting the team with their implementation

Applying policy and procedure to resolve issues or identifying and referring those which require escalation

Main skills/experience required:

Demonstrated ability to work independently as well as contributing to team tasks and deadlines, displaying initiative in problem solving, improving business practices and performance

Demonstrated ability to maintain key internal and external stakeholder relationships applying diplomacy and tact in a pressured environment

Excellent interpersonal skills including verbal and written communication and conflict resolution skills.

For the full list of the selection criteria and role responsibilities please download the position description from our website.

Remuneration: Base Salary Range: $68,290 - 78,125 pa (HEW 5). This role attracts 17% superannuation in addition to the base salary. Employee benefits include flexible work practices, childcare centres, generous parental leave and salary packaging opportunities. This position is a full-time position and appointment will be made on a fixed-term basis for 15 months.

How To Apply Prior to commencing your application for IRC121238, please review the Position Description and the relevant selection criteria, which you are required to address in your submission in a separate document.

Please note: This is a readvertised role, if you have applied for the role of Progressions, Results and Conferral, Officer at UTS please do not re-apply as your application will not be considered.

As you will be unable to save your application once started, please have all required documents and information available prior to commencing.

Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at recruitment@uts.edu.au