Advertising Operations Associate Hebrew desk

Advertising Operations Associate is responsible for helping the SMB Sales and Operations team better serve the company’s worldwide user base for their online marketing product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of the programs. Your objective is to continue to hone your account management and relationship-building skills, supporting some of the top advertisers and agencies by providing the best possible service via phone, email, or chat. Your specific responsibilities could include managing advertiser accounts, developing compelling advertising solutions for brand advertisers, or developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of the company products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also bring experience in customer service, sales, marketing, or consulting.

 Responsibilities:

    * Provide outstanding customer service and sales support to the company advertisers, publishers, and/or users.
    * Manage customer inquiries by phone, e-mail, and/or live chat.
    * Collaborate with Specialists, Engineers, and Product team members on new feature development.
    * Implement creative ways to improve our client relationships and increase revenue by up-selling and promoting other company products.
    * Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

 Minimum Qualifications:

    * BA/BS degree. In lieu of degree, relevant skills or equivalent experience.
    * Fluent Hebrew and English speaker

Contract: 3 months


Benefits: pro rata of 25 days holidays, full training, discounted healthcare, gym, swimming pool, free canteen


       
Category         Multi-lingual.
Terms         Contract / Temporary, Full-time
Last updated         08/11/2013
Contact         Daniel

Email: daniel@edenrecruitment.ie