IT Field Services Engineer (Immediate)

IT Field Services Engineer

Summary: Permanent Position, based in South Co. Dublin servicing greater Dublin region. Salary at €35,000 - €40,000 DOE. Previous IT Field Services experience essential
 
My Client:
My client is an IT Services Company offering a full solution to clients, specialising in the following areas:

    Accounting Software
    Networking Solutions
    Software Development


My client specialises in the implementation and support of mid-range Accounting & Business Software Solutions for the SME and Corporate markets.

The Role:
My client is recruiting for an experienced IT Field Service Engineer to join their Network Support Team.  The team is responsible for providing Telephone/Remote Access Helpdesk and On-site Support & Network Installation for their expanding client base. 
 
Key Responsibilities:

    Provide Telephone, Remote Access & On-Site Technical Support to Clients
    Trouble-shoot issues relating to Servers, PCs, Laptops and Printers to include Connectivity, Email, Security, Permissions, Backups etc.
    Installation & Configuration of Servers, PCs, Laptops, Routers and Printers
    Ensure excellent customer service is provided to Clients


Requirements:

    Previous experience in an IT Field Service role is essential
    Experience of Installation & Trouble-shooting of Windows Server 2008/2012 & Windows Small Business Server 2003/2008/2011 and Exchange Server 2007/2010
    Experience of Installation & System Administration of Windows XP/7/8
    Experience of Routers, Firewalls, VPN Set-Up & Configuration
    Experience of Microsoft Office, Printers & Smart Phones
    Excellent problem solving and trouble-shooting skills
    Excellent communication skills with fluent spoken and written English
    Ability to take ownership of issues and follow through to resolution
    Must be team player with strong customer service focus
    Full clean Driving Licence is essential

 
Remuneration:
This is a full time permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

Please use the Apply link below or contact TalentScout directly through my details above.



Location           Dublin, City of Dublin, County Dublin
Payment         €35k - 45k per year + Full benefits including company car and laptop / mobile
Category         Construction / Engineering, IT / Programming, Tech Support / Services.
Terms         Permanent, Full-time
Last updated         30/08/2013
Contact         Cormac Halpin

Email: cormac.halpin@saongroup.com